===== Welcome to the Infinity Wiki=====
{{iccsmainsmall.jpg|}}
For an overview of our modules select below
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{{block3.jpg|}} [[infinityoverview:overview|Inbound & Outbound Contact Management]] \\ 
{{block5.jpg|}} [[infinityoverview:desktop_scripting|Desktop Scripting]]\\ 
{{block6.jpg|}} [[infinityoverview:Quality Monitoring|Quality Monitoring & Call Recording]]\\ 
{{block1.jpg|}} [[infinityoverview:reporting|Agent & Team Performance Reporting]] \\ 
{{block2.jpg|}} [[infinityoverview:timesheets|Agent Timesheet]]\\ 
{{block4.jpg|}} [[infinityoverview:predictive_dialing|Predictive Dialing]]\\ 










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===== Documentation=====
[[infinityoverview:architecture|{{ infinityoverview:37overview_small.gif|}}]]
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{{block3.jpg|}} [[InfinityDocumentation:37:ContactManager|Contact Manager]], [[InfinityDocumentation:Knowledgebase|Knowledgebase]], [[InfinityDocumentation:Diary Management|Diary Management]], [[InfinityDocumentation:Task Management|Task Management]]
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{{block5.jpg|}} [[InfinityDocumentation:37:scriptdesigner|Script Designer]], [[InfinityDocumentation:37:console|Administration Tools]]
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{{block6.jpg|}} [[infinitydocumentation:qa|Quality Monitoring]], [[infinitydocumentation:manager:Manager]], [[infinitydocumentation:call_recording|Call Recording]]
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{{block1.jpg|}} [[InfinityDocumentation:37:reporting|Reporting]], [[InfinityDocumentation:RealTimeClient|Infinity Live]]
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{{block2.jpg|}} [[infinitydocumentation:timesheets|Timesheet System]]
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{{block4.jpg|}} [[InfinityDocumentation:ctimodels|CTI Toolbars]]

You will also find the whole of the Infinity Documentation on the [[InfinityDocumentation:37|Infinity Documentation]] page, for example:
  * A description of the extensibility of Infinity using [[InfinityDocumentation:SampleVBSFunctions|Visual Basic scripting]] for quick and effective functions
  * Ability to extend scripts with .NET based [[infinitydocumentation:generic_dll|Generic DLLs]]
  * A [[InfinityDocumentation:37:quickstart|Quick start guide]] to Infinity 3.7 is now available.
  * User feedback, comments tips are encouraged in the [[InfinityDocumentation:tips|Tips]] section.

===== FAQ=====
You will find the answers to the Frequently Asked Question on the [[InfinityFAQ|Infinity FAQ]] page.

===== Latest Versions=====
You will find the details of each release in the [[ReleaseHistory|Release History]] pages.
You can also check out the content of future releases on the [[ReleaseHistory:WhatsToCome|What's to come]] section.



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[[HowTo|How to use the wiki]]
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[[talk:start|Comments and feedback on wiki]]