Differences

Link to this comparison view

start [2008/05/23 13:49] bkane		start [2012/10/03 17:04] (current) gbridle [Welcome to the Infinity Wiki]
Line 1:		Line 1:
	===== Welcome to the Infinity Wiki=====		===== Welcome to the Infinity Wiki=====
-	{{iccsmainsmall.png |}}For an overview of our modules select below	+	{{iccsmainsmall.jpg|}}
-		+	For an overview of our modules select below
-	{{block3.gif|}} [[infinityoverview:overview|Inbound & Outbound Contact Management]]	+
-		+
-	{{block5.gif|}} [[infinityoverview:desktop_scripting|Desktop Scripting]]	+
-		+
-	{{block6.gif|}} [[infinityoverview:Quality Monitoring & Call Recording]]	+
-		+
-	{{block1.gif|}} [[infinityoverview:reporting|Agent & Team Performance Reporting]]	+
-		+
-	{{block2.gif|}} [[infinityoverview:timesheets|Agent Timesheet]]	+
-		+
-	{{block4.gif|}} [[infinityoverview:predictive_dialing|Predictive Dialing]]	+
	\\		\\
		+	{{block3.jpg|}} [[infinityoverview:overview|Inbound & Outbound Contact Management]] \\
		+	{{block5.jpg|}} [[infinityoverview:desktop_scripting|Desktop Scripting]]\\
		+	{{block6.jpg|}} [[infinityoverview:Quality Monitoring|Quality Monitoring & Call Recording]]\\
		+	{{block1.jpg|}} [[infinityoverview:reporting|Agent & Team Performance Reporting]] \\
		+	{{block2.jpg|}} [[infinityoverview:timesheets|Agent Timesheet]]\\
		+	{{block4.jpg|}} [[infinityoverview:predictive_dialing|Predictive Dialing]]\\
-
Line 25:		Line 19:
		+	\\
		+	===== Documentation=====
		+	[[infinityoverview:architecture|{{ infinityoverview:37overview_small.gif|}}]]
		+	\\
		+	{{block3.jpg|}} [[InfinityDocumentation:37:ContactManager|Contact Manager]], [[InfinityDocumentation:Knowledgebase|Knowledgebase]], [[InfinityDocumentation:Diary Management|Diary Management]], [[InfinityDocumentation:Task Management|Task Management]]
		+	\\
		+	{{block5.jpg|}} [[InfinityDocumentation:37:scriptdesigner|Script Designer]], [[InfinityDocumentation:37:console|Administration Tools]]
	\\		\\
		+	{{block6.jpg|}} [[infinitydocumentation:qa|Quality Monitoring]], [[infinitydocumentation:manager:Manager]], [[infinitydocumentation:call_recording|Call Recording]]
		+	\\
		+	{{block1.jpg|}} [[InfinityDocumentation:37:reporting|Reporting]], [[InfinityDocumentation:RealTimeClient|Infinity Live]]
		+	\\
		+	{{block2.jpg|}} [[infinitydocumentation:timesheets|Timesheet System]]
		+	\\
		+	{{block4.jpg|}} [[InfinityDocumentation:ctimodels|CTI Toolbars]]
-		+	You will also find the whole of the Infinity Documentation on the [[InfinityDocumentation:37|Infinity Documentation]] page, for example:
-	===== Documentation=====	+
-	[[infinityoverview:architecture|{{ 36architectureoverview_reduced.jpg|}}]]	+
-		+
-	{{block3.gif|}} [[InfinityDocumentation:Desktop36|Desktop]], [[InfinityDocumentation:Knowledgebase|Knowledgebase]], [[InfinityDocumentation:Diary Management|Diary Management]], [[InfinityDocumentation:Task Management|Task Management]]	+
-		+
-	{{block5.gif|}} [[InfinityDocumentation:scriptdesigner36|Script Designer]], [[InfinityDocumentation:admin36|Administration Tools]]	+
-		+
-	{{block6.gif|}} [[infinitydocumentation:qa|Quality Monitoring]], [[infinitydocumentation:manager:Manager]], [[infinitydocumentation:call_recording|Call Recording]]	+
-		+
-	{{block1.gif|}} [[InfinityDocumentation:reporting36|Reporting Console]], [[InfinityDocumentation:RealTimeClient|Infinity Live]]	+
-		+
-	{{block2.gif|}} [[infinitydocumentation:timesheets|Timesheet System]]	+
-		+
-	{{block4.gif|}} [[InfinityDocumentation:ctimodels|CTI Toolbars]]	+
-		+
-	You will also find the whole of the Infinity Documentation on the [[InfinityDocumentation|Infinity Documentation]] page, for example:	+
	* A description of the extensibility of Infinity using [[InfinityDocumentation:SampleVBSFunctions|Visual Basic scripting]] for quick and effective functions		* A description of the extensibility of Infinity using [[InfinityDocumentation:SampleVBSFunctions|Visual Basic scripting]] for quick and effective functions
	* Ability to extend scripts with .NET based [[infinitydocumentation:generic_dll|Generic DLLs]]		* Ability to extend scripts with .NET based [[infinitydocumentation:generic_dll|Generic DLLs]]
-	* A [[InfinityDocumentation:quickstart|Quick start guide]] to Infinity 3.6 is now available.	+	* A [[InfinityDocumentation:37:quickstart|Quick start guide]] to Infinity 3.7 is now available.
		+	* User feedback, comments tips are encouraged in the [[InfinityDocumentation:tips|Tips]] section.
	===== FAQ=====		===== FAQ=====
Line 59:		Line 52:
-	===== Error Messages=====
-	Though most errors are fixed as soon as we are made aware of them, some errors will arise on some configurations. You will find a solution to these errors on the [[InfinityErrors|Infinity Errors]] page.
	-----		-----
	[[HowTo|How to use the wiki]]		[[HowTo|How to use the wiki]]
		+	\\
	[[talk:start|Comments and feedback on wiki]]		[[talk:start|Comments and feedback on wiki]]