Differences
This shows you the differences between two versions of the page.
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start [2009/10/22 15:49] zeflip |
start [2012/10/03 17:04] (current) gbridle [Welcome to the Infinity Wiki] |
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| {{block2.jpg|}} [[infinityoverview:timesheets|Agent Timesheet]]\\ | {{block2.jpg|}} [[infinityoverview:timesheets|Agent Timesheet]]\\ | ||
| {{block4.jpg|}} [[infinityoverview:predictive_dialing|Predictive Dialing]]\\ | {{block4.jpg|}} [[infinityoverview:predictive_dialing|Predictive Dialing]]\\ | ||
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| [[infinityoverview:architecture|{{ infinityoverview:37overview_small.gif|}}]] | [[infinityoverview:architecture|{{ infinityoverview:37overview_small.gif|}}]] | ||
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| - | {{block3.jpg|}} [[InfinityDocumentation:Desktop36|Desktop]], [[InfinityDocumentation:Knowledgebase|Knowledgebase]], [[InfinityDocumentation:Diary Management|Diary Management]], [[InfinityDocumentation:Task Management|Task Management]] | + | {{block3.jpg|}} [[InfinityDocumentation:37:ContactManager|Contact Manager]], [[InfinityDocumentation:Knowledgebase|Knowledgebase]], [[InfinityDocumentation:Diary Management|Diary Management]], [[InfinityDocumentation:Task Management|Task Management]] |
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| - | {{block5.jpg|}} [[InfinityDocumentation:scriptdesigner36|Script Designer]], [[InfinityDocumentation:admin36|Administration Tools]] | + | {{block5.jpg|}} [[InfinityDocumentation:37:scriptdesigner|Script Designer]], [[InfinityDocumentation:37:console|Administration Tools]] |
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| {{block6.jpg|}} [[infinitydocumentation:qa|Quality Monitoring]], [[infinitydocumentation:manager:Manager]], [[infinitydocumentation:call_recording|Call Recording]] | {{block6.jpg|}} [[infinitydocumentation:qa|Quality Monitoring]], [[infinitydocumentation:manager:Manager]], [[infinitydocumentation:call_recording|Call Recording]] | ||
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| - | {{block1.jpg|}} [[InfinityDocumentation:37:console#reporting_live_displays|Reporting Console]], [[InfinityDocumentation:RealTimeClient|Infinity Live]] | + | {{block1.jpg|}} [[InfinityDocumentation:37:reporting|Reporting]], [[InfinityDocumentation:RealTimeClient|Infinity Live]] |
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| {{block2.jpg|}} [[infinitydocumentation:timesheets|Timesheet System]] | {{block2.jpg|}} [[infinitydocumentation:timesheets|Timesheet System]] | ||
